We don’t require an RA number or preapproval. Simply ship your unit along with your full name, address, phone number, model/serial number, and description of the problem. For warranty repairs, please include proof of purchase.
Before packing, write down the serial number for your records, which will also serve as a tracking number with us.
Ship your unit to the following address (include a copy of your receipt for warranty repairs):
7801 E. Telegraph Rd. Suite C, Montebello, CA 90640
TEAC Factory Service
7801 E. Telegraph Road, Suite C
Montebello, CA 90640
Tel: (323) 477-1331
Fax: (323) 887-0891
Business Hours: 9AM – 5PM Pacific Time